Skip to main content
All CollectionsManaging Your Payments
Working with Tax-Exempt Organizations
Working with Tax-Exempt Organizations

Learn all about our tax-exempt policy.

Updated over 5 months ago

Supporting Tax-Exempt Organizations

At Mixtiles, we understand the importance of honoring your tax-exempt status and have a straightforward process in place to help you with this. 😊

  1. Place Your Order

    Begin by placing your order on our website as usual. We are currently unable to apply tax exemptions at the time of purchase, so taxes will be included in your initial payment.

  2. Send Proof of Tax-Exempt Status

    Once your order is placed, send us a photo of your tax-exempt status to [email protected].

  3. Get a Refund

    After we receive your proof of tax-exempt status, our team will process a refund for the tax amount. This refund will be credited back to your original payment method.

Important Details

  • Refunds can take 5-10 business days to appear back on your payment method.

  • While we strive to make this process as easy and efficient as possible, we can't apply tax exemptions before the order is placed. Rest assured that we are committed to refunding the tax amount once we receive your proof of tax-exempt status.

Did this answer your question?