Supporting Tax-Exempt Customers
We’re happy to help tax-exempt organizations place Mixtiles orders! While we can’t remove sales tax during checkout just yet, it’s easy to request a refund for the tax amount after your order is placed. Here’s how 👇
Step 1: Place Your Order
Go ahead and place your order as usual through our website. Taxes will appear in your total at checkout, but we’ll refund that portion once your exemption is verified.
Step 2: Send Proof of Tax-Exempt Status
After your order is placed, send us an email at [email protected] with:
A copy or photo of your official tax-exempt certificate, and
Your order number
Please make sure your tax-exempt number is included on the form!
Step 3: Receive Your Tax Refund
Once we receive your documentation, we’ll process a refund for the tax amount right back to your original payment method. Refunds typically appear within 5–10 business days, depending on your bank or card provider.
Questions?
If you have any questions or want to double-check your documents before ordering, we’re happy to help!
Email: [email protected]
Live Chat: Available on our website or app