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Will I Have to Pay Customs Fees or Import Taxes to Receive My Order?

Learn about whether you'll need to pay customs fees to receive your tiles.

Updated today

Great News!

When you order your Mixtiles, you'll only pay what you see on the Checkout page. Once you've placed your order, there won't be any additional surprises for you! 👍

Important Note: If you receive an email from UPS asking for a payment before you can receive your order, please send us a screenshot of that email. You shouldn’t be asked for any additional fees after your order is placed.

A Note About Orders from Canada:

As Mixtiles are made in the United States, the International Taxes replaces the provincial sales tax charged in Canada. The new Import Fee covers the 25% tariffs recently introduced for Canadian orders.

You'll only ever pay the price you see on the Checkout page, and there won’t be any surprise fees when your package arrives! 😊

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If you need to get in touch with us, our friendly customer support team can be reached by email or live chat.

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